- What products do you sell?
We mainly sell cutting boards. Specific styles, sizes, specifications, prices, and stock availability are subject to the information displayed on the product page of our website.
- Why are we having a clearance sale now?
Due to continuous losses, we have decided to clear out our existing inventory at a loss. Some items will be sold at discounted prices.
- Will clearance items be restocked?
Clearance items have limited stock, and some items may not be restocked after they are sold out. Actual stock is subject to the website’s display.
- Is it a one-time purchase?
Yes. Our website uses a one-time purchase model. Once an order is completed, there will be no automatic subscription or recurring charges.
- Where are the goods shipped from?
Currently, orders are mainly shipped from our US warehouse.
- When will my order be shipped?
Under normal circumstances, after payment and order confirmation, we will arrange shipment as soon as possible. Orders that meet the shipping conditions are usually shipped on the same day.
- How long will it take to receive my goods?
Estimated delivery time is approximately 0–1 day after shipment. Actual delivery time may be affected by logistics, weather, holidays, and other transportation factors.
- Can I return items?
Items that meet the return conditions can be returned by contacting us within 30 days of receiving the item. Please refer to our website’s return and refund policy for specific requirements.